Spa Policies

Please keep in mind that our Spa Policy is set in place to preserve the relaxing and stress-free environment of the spa. We thank you for your cooperation.

Cancellations and No Shows

If you need to modify or cancel your appointment, we ask for a 24 hour notice. When booking parties of three or more, the cancellation period extends to 48 hours.

In the event that you are unable to give sufficient notice, a cancellation charge for the full service may apply if we cannot fill the appointment.

Product returns

Frenchy’s Return Policy 

·         All cosmetic purchases are final sale.

·         Non-cosmetic merchandise may be returned or exchanged within 48 hours if unopened and undamaged.


Guests under the age of 16 receiving services must be accompanied by a parent or guardian.

Cell Phones

Please keep all phones on silent and refrain from making any calls while in the spa.